Top 15 Insurance Terms Every UAE Policyholder Should Know

⏱️ 5 minutes read



Buying an insurance policy shouldn’t feel like decoding a foreign language, yet many terms still confuse even experienced buyers in the UAE. This clear, plain-English guide explains 15 common definitions you’ll see across car, health, home, and life insurance policies, and shows how understanding them can help you get better value. Save it for reference and share it with anyone involved in approvals or renewals.


Quick reference: key definitions at a glance


TermWhat it meansWhy it matters
PremiumThe price you pay for insurance, usually yearly or monthlySets your budget and can change with age, claims, and coverage
Sum InsuredThe maximum amount the insurer will pay for covered claimsIf too low, you pay out of pocket even when insured
Deductible (Excess)The amount you pay first on a claim before the insurer paysHigher deductibles lower premium, but increase out of pocket costs
Co paymentA fixed percentage you pay on certain benefits, common in health plansImpacts routine costs like consultations and medicines
NetworkHospitals, garages, or providers where direct billing appliesUsing network providers speeds service and reduces upfront payment
ExclusionsRisks, items, or situations the policy does not coverAvoid claim surprises, read this list carefully
Endorsement (Rider)A change or add on that modifies coverageUseful to tailor a policy, for example adding maternity or RAC
No Claims DiscountA renewal discount for a claim free yearProtect it with safe driving and honest disclosures

The 15 must know terms, explained with UAE examples


1) Premium


The amount you pay for coverage. Premiums reflect risk, benefits, and expenses. In the UAE, paying annually is usually cheaper than monthly installments because there are fewer admin fees.


2) Sum Insured (Coverage Limit)


The maximum the insurer will pay for covered losses. For health, it can be an annual limit. For home, it is the rebuild cost and contents value, not the market price.


3) Deductible (Excess)


The amount you pay first on a claim. A higher deductible reduces the premium, but you shoulder more of small claims. For motor, a young driver excess may also apply.


4) Co payment


A percentage you pay on certain services, common in health plans. Typical examples include 20 to 30 percent on medicines or outpatient visits, capped per visit.


5) Network


The approved list of hospitals, clinics, or garages. Staying in network enables direct billing and lower costs. Always check your city and preferred providers.


6) Pre authorization


Advance approval required before certain treatments or repairs. Without it, a claim can be delayed or rejected. Ask the clinic or garage to obtain it before you proceed.


7) Waiting Period


The time you must wait before a benefit activates. Maternity and some pre existing conditions in health policies often have waiting periods.


8) Pre existing Condition


An illness or injury you had before the policy start date. Many plans cover stabilized conditions, sometimes after a waiting period, but non disclosure can void claims.


9) Endorsement (Rider)


A formal change to the policy. Use riders to add benefits like maternity, dental, roadside assistance, or to update addresses and vehicle details.


10) Exclusions


Events and items the policy will not cover. Examples include wear and tear, racing, unlicensed driving, or declared high risk activities without the right add on.


11) No Claims Discount (NCD)


A renewal discount for a clean year. Protect it by avoiding small claims that cost less than the premium increase you might face next year.


12) Agency vs Non agency Repair


For comprehensive motor policies, agency repair means the authorized dealership fixes your car, non agency uses approved garages. Agency costs more but protects warranties on newer cars.


13) Third party Liability vs Comprehensive


Third party pays for damage or injury you cause to others, it does not cover your own car. Comprehensive includes third party plus protection for your vehicle, often with add ons.


14) Inpatient vs Outpatient


Inpatient means you are admitted to a hospital bed, outpatient covers clinic visits, tests, and prescriptions without admission. Many health plans cap outpatient visits or apply co payments.


15) Grace Period and Lapse


The grace period is extra time after the due date to pay renewal without losing coverage. If you miss it, the policy can lapse, claims may be denied, and reinstatement conditions apply.


How to apply these Insurance Terms when buying


List must have benefits first, then test deductibles and co payments to see how they change the premium. Confirm your hospital or garage network, and map coverage limits to realistic risks, for example rebuild cost for home, or total loss value for motor. Finally, read exclusions and endorsements line by line, and ask for written clarification if anything is unclear.


Final thoughts


Knowing these Insurance Terms helps you compare like for like, avoid unpleasant surprises, and buy cover that matches real world risk. If you want expert guidance and instant quotes across multiple providers, start with insurancehub.ae, a quick way to translate jargon into clear choices. Save this page, and share it with anyone who signs off on renewals or benefits. Understanding terms is the fastest route to better premiums and smoother claims.

Frequently Asked Questions

What is the difference between a deductible and a co payment?

A deductible, or excess, is a fixed amount you pay first on a claim, a co payment is a percentage you share on specific services like consultations or medicines.

Does No Claims Discount apply across insurers?

In many cases yes, but the percentage and proof required vary. Always provide last year’s policy and a letter of experience when you switch.

Can I upgrade from third party to comprehensive mid term?

You usually need to wait for renewal, however your broker can quote a revised policy if you sell or replace the car.

What documents should I keep to speed up a claim?

Keep policy and endorsement copies, Emirates ID, driving licence or medical card, photos, invoices, and any police or hospital reports.